By default, you will receive an End User Digest at 4:00 P.M. only if you have had any messages quarantined on your behalf since the previous digest was sent. If you would like to receive a digest every day, whether you have newly quarantined messages or not, you can change this in personal settings.
If you would like an emailed list of all messages currently in your Quarantine, either click the "Request Summary Digest" link in a previous Digest or choose the same from the Options menu in your Web Console.
The system automatically manages the messages in your Quarantine and purges them after 30 days. If you've reviewed your messages and are certain you don't need to retrieve any, you may purge your quarantine yourself by choosing Delete All from the Options menu.
The system automatically manages the messages in your Quarantine. Messages are purged from the system after 30 days. If you've reviewed your messages and are certain you don't need to retrieve any, you may purge your quarantine yourself by choosing Delete All from the Options menu.
Messages are held in quarantine for your review for 30 days. After 30 days, messages are purged from the system and there is no way to retrieve them. We recommend that you review your quarantined messages periodically, either in your End User Digests or by logging on to the Proofpoint Web Console.
By default, you will receive an End User Digest at 4:00 PM each day if messages have been placed into your personal Quarantine since the last Digest was sent. You can also log on to the Web Console at any time to check for messages.
Our email systems cannot accept messages/attachments larger than about 25MB. Messages that would have otherwise been rejected by the email systems and returned to the senders are held on Proofpoint for 30 days to give you a chance to retrieve any wanted attachments via your Web Console.
Sending of executable files (.exe, .msi, .bat, etc) through our email systems has been restricted per University Information Security to protect your mailbox and Harvard's network resources from being damaged by email-borne viruses and malware.
Your colleagues and collaborators should be able to send you documents, spreadsheets, PDFs and the like through email without impediment, but other types of files may be quarantined for further inspection if the system cannot automatically determine whether they pose security threats.
You can opt out of spam filtering for your mailbox, but all email is screened for viruses, phishing scams, malware and other security threats. Please click here for more information on opting out of spam filtering.