Shared Mailbox

Students and contractors accessing shared mailboxes - How do I configure Outlook 2013 to access a shared mailbox?

  1. Go to Control Panel
  2. Click on Mail (Microsoft Outlook 2013)
  3. Click on Add to create new profile :

4.  E-Mail Account should be selected by default

A. Your Name – Display name for Mailbox
B. E-Mail Address – Shared Mailbox Email Address
C. Password – Leave Blank
D. Click Next

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Can other Harvard associated people, such as students access departmental/shared mailboxes?

There will be times that users (especially users who do not have an O365 mailbox) might need to access a Departmental/Shared email account directly via the web. Also, at this time, users without their own mailbox will only be able to access Departmental/Shared accounts via Outlook on the web.

The URL to use for login would be: https://outlook.office365.com/OWA/RaAccountSMTP/#path=/mail

Where: “RaAccountSMTP” could take the form:

  • 1234567ra@exchange.univerisity.harvard.edu
  • GroupEmail@harvard....
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