Can I store my .pst files in OneDrive for Business?

This is not recommended. If the .pst file is less than 10GB and not connected to your mailbox, then you can store the file in OneDrive for Business for archival purposes. Keeping a regularly used .pst on OneDrive increases the chances for corruption.

How come I receive an error when trying to save a folder named 'forms'?

The name ”forms” is reserved by Microsoft to support certain system-wide functions, and is not available as a folder name. You can choose to use other names like “forms templates” or “departmental forms” instead.

Is there a policy about how to manage my records?

Yes, please see the University's General Records Schedule for more information

How do I move my personal or departmental files to OneDrive or SharePoint?

If you're looking to migrate personal or departmental data/files from your computer, DropBox, Google Drive, Network Share/s to your OneDrive, SharePoint Site or Group there are 3 basic ways to move your data:

Drag and drop to OneDrive in your browser
Open in explorer view (Windows only) and drag and drop into your OneDrive folder
OneDrive Sync

These methods are covered...

How many files can I sync from my computer to OneDrive?

There is no limit on the number of files that you can sync to the current OneDrive client, but the maximum size of any one file is 15 GB.

When using the OneDrive Desktop Sync Application, please be aware of the storage space available on your computer and use Selective Sync and Files on Demand feature to manage local file storage.

What happens to my data in Office 365 when I leave the University?

If you are a staff member, your Office 365 data is immediately deleted on the day you leave the University. This includes your email, calendar, contacts and OneDrive files (including documents you've shared). Documents stored in a Team Site (SharePoint) or Office365 Group will not be deleted. Prior to your departure from the University you should coordinate with your manager and provide copies of any and all business critical documents stored in your OneDrive or email. Your account is recoverable for a period no greater than 30 days from the date your...

Can I use the 'Harvard University' Wireless network when accessing Office 365 email, calendar and other applications?

We do not recommend using the 'Harvard University' wireless network when accessing Office 365 email, calendar and other applications. Please make sure that you are using the 'Harvard Secure' wireless network. Outlook and other Office 365 applications may not work properly on the unsecured 'Harvard University' wireless network.

Click here for more information about Harvard Wireless.

...

My OneDrive Sync is stuck and it won't restart. How do I fix it?

Make sure you do not have another machine trying to sync data.

Run Repair on your libraries

In the system tray, right-click or press and hold the OneDrive for Business menu icon , and then choose Repair.
...

What happens to my shared OneDrive files when I leave Harvard?

Your OneDrive files, including your shared OneDrive documents, will be deleted 123 days from the date your affiliation with the University ends. Once your affiliation with Harvard ends, you will no longer have access to your files. Any shared documents in your OneDrive will be available to those you have shared with for 30 days. After that point, documents are recoverable by an administrator for an additional 93 days. Prior to your departure from the University, you should coordinate with your manager and ...

How do I link directly to my Harvard OneDrive?

Your personal URL for your Harvard OneDrive is:
hu-my.sharepoint.com/personal/[email address]/documents.

All punctuation in your email address is replaced with underscore characters:

"john_smith@harvard.edu" becomes "john_smith_harvard_edu"
"jsmith@fas.harvard.edu" becomes "jsmith_fas_harvard_edu"

The URL will look something like:
hu-my.sharepoint.com/personal/john_smith_harvard_edu/documents
or
hu-my.sharepoint.com/personal/jsmith_fas_harvard_edu/documents

FAQ