Please make sure your Sign-in Address and User name on the Skype for Business login screen bothshow your Primary Harvard Email Address. That is: email@example.com. Many people still have their University login (firstname.lastname@example.org) as their Sign-in address. If you see your University login under Sign-in address click the Change link and replace your University login with your Primary Harvard email address.
We do not recommend using the 'Harvard University' wireless network when accessing Office 365 email, calendar and other applications. Please make sure that you are using the 'Harvard Secure' wireless network. Outlook and other Office 365 applications may not work properly on the unsecured 'Harvard University' wireless network.
You likely have Office 2013 or one of its components already installed on your system (i.e., Lync 2013 or Office Starter 2010). Uninstall Office by using Fix it: https://support.microsoft.com/en-us/kb/971179. Then try your install again. A clean install should fix the issue. For more information please see:...
Since Office ProPlus is self-service and intended for personal use, support for the service is limited at this time and is considered 'Best effort'. If you require immediate assistance, please review the Office ProPlus support materials...
If you don't see "SharePoint" or "OneDrive" listed in your places click "Add a Place"
Click either "Office 365 SharePoint" or "OneDrive" depending on the location of the desired file
If prompted to "Add a service" enter the username you use to log in to SharePoint then click "Next" and enter the password you use to log in to SharePoint, making sure "Keep me signed in" is checked on
In the column listing locations click on "Sites - Harvard University"