Please make sure your Sign-in Address and User name on the Skype for Business login screen both show your Primary Harvard Email Address. That is: first_last@harvard.edu. Many people still have their University login (abc123@university.harvard.edu) as their Sign-in address. If you see your University login under Sign-in address click the Change link and replace your University login with your Primary Harvard email address.

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1. Go to Control Panel
2. Click on Mail (Microsoft Outlook 2013)
3. Click on Add to create new profile :

4.  E-Mail Account should be selected by default

A. Your Name – Display name for Mailbox
B. E-Mail Address – Shared Mailbox Email Address
C. Password – Leave Blank
D. Click Next

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Since Office ProPlus is self-service and intended for personal use, support for the service is limited at this time and is considered 'Best effort'.  If you require immediate assistance, please review the Office ProPlus support materials...

1. Within Word 2013 click on "FILE" and "Open"
2. If you don't see "SharePoint" or "OneDrive" listed in your places click "Add a Place"
3. Click either "Office 365 SharePoint" or "OneDrive" depending on the location of the desired file
4. If prompted to "Add a service" enter the username you use to log in to SharePoint then click "Next" and enter the password you use to log in to SharePoint, making sure "Keep me signed in" is checked on
5. In the column listing locations click on "Sites - Harvard University"
6. If you don't see a recent location that you...