HUIT does not recommend using IMAP or POP to connect to your Office 365 Outlook mailbox. Email clients that are configured via IMAP will experience a variety of limitations, security and performance issues. These issues include:
Loss messages due to data throttling which occurs when you are attempting to move mail. Throttling is controlled by Microsoft and cannot be changed, adjusted, or removed
Most system message flags and all custom flags are not supported. Only the "Read/unread" and "Important" flags are available.
The easiest way to access your Harvard email and calendar is by using the Outlook for the web. There are new great options, including working offline and accessing Office web applications from you browser. To configure, use the gear in the upper right corner and edit your settings.
If you need/want the full Outlook client, you will need to obtain a valid license. After installing, then you simply need to supply...
While your existing URL for Outlook on the web will still work, we recommend updating your bookmarks to mso.harvard.edu. From there you can launch the Outlook Web App directly from the homepage by clicking the Office 365 Email & Calendar link in the upper right-hand corner of the page.
These conference rooms may not be migrated until later. In the meantime, to see the availability of these rooms, please type in the explicit email address for the desired conference room–you only have to do this once, then Outlook have it stored in the local address cache for subsequent meeting reservations.
If you were able to see details on the calendar before you migrated, it is possible that you are trying to access a mailbox that has not yet been moved to Office 365 Email & Calendar. We try to migrate groups and shared accounts at the same time, but sometimes we miss an account or can't move everyone on the same day.
If you know the mailbox has already been migrated, please try the following:...
If you were able to access the shared email or calendar before you migrated, it is possible that you are trying to access a mailbox that has not yet been moved to Office 365 Email & Calendar. We try to migrate groups and shared accounts at the same time, but sometimes we miss an account or can't move everyone on the same day.
If you have permissions to a calendar for someone who has not yet migrated, or vice-versa, you both may get continually prompted to re-enter your credentials. You'll need to remove any permissions for that person or have them remove your permissions until you're both on Office 365 Email & Calendar. Free/Busy information will still be available to both of you in the meantime.
Only your username changed; you no longer log on using fas_domain\johnqpublic or university\jqp123. Use your primary email address as your username with the same password you were using for your email before or your HarvardKey.