Login Help

Can I have another Office 365 mailbox with my name?

HUIT's email policy is one mailbox for each eligible individual posessing an active role at Harvard and an HUID. There are two exceptions:

Why is the O365 login page different?/Why can't I login?

On Friday, August 5, HUIT successfully performed a major upgrade to the Office 365 authentication engine. This upgrade changed the look of the login pages, improved security and added several important product features.  You will notice a different login page when you sign into Office 365.

If you cannot log into Office 365 please clear your browser's cache.
Make sure you have deleted cookies and other site and plugin data when clearing cache.
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Can I use the 'Harvard University' Wireless network when accessing Office 365 email, calendar and other applications?

We do not recommend using the 'Harvard University' wireless network when accessing Office 365 email, calendar and other applications. Please make sure that you are using the 'Harvard Secure' wireless network. Outlook and other Office 365 applications  may not work properly on the unsecured 'Harvard University' wireless network.

Click here for more information about Harvard Wireless.

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How do I find my primary email address?

In most cases your primary email address is the email address you send and receive email from every day. Some users, for example Harvard employees with multiple appointments, or those using an email alias, may have a different primary email address in the system. To find your primary email address, follow these steps:

Step 1: Find out if your email domain is part of the HUIT Exchange Environment. Your email domain is everything after the '@' symbol in your address. If your email domain is below, your regular email address should work.

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