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Why can't I log into Skype for Business?

Please make sure your Sign-in Address and User name on the Skype for Business login screen both show your Primary Harvard Email Address. That is: first_last@harvard.edu. Many people still have their University login (abc123@university.harvard.edu) as their Sign-in address. If you see your University login under Sign-in address click the Change link and replace your University login with your Primary Harvard email address.

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