How do I access a shared mailbox in Office 365?

There are two ways that one can access a shared Mailbox:

Method One - when mailbox is directly shared with someone
1)Log into Outlook on the web by navigating to outlook.com/owa/camail.harvard.edu
or mail.med.harvard.edu for HMS/HSDM
2) Enter your “from” email address and your desktop password
3) Click on the icon in the upper left corner
4) Select ‘Open another mailbox...’ from the drop down menu
5) Type in email address of shared mailbox once ‘add shared folder’ popup appears and click add

Note:  If you mistype the email address of the mailbox, a second window will open up stating that the webpage can’t be found. Try retyping the email address again.

Method Two - If mailbox is shared with a group
1)Log into Outlook on the web by navigating to outlook.com/owa/camail.harvard.edu or mail.med.harvard.edu for HMS/HSDM
2) Enter your “from” email address and your desktop password
3) Go to the left navigation bar
4) Under folders click 'More'
5) Right click on your name
6) Click 'Add shared folder'
7) Type email address or user name
8) Click Add

For more information about shared mailboxes, please click here.