Delete an email address from my Outlook cache

To remove email addresses from your list of recent contacts, please visit an article on how to delete one or more suggested recipients in the Auto-Complete List for Windows and... Read more about Delete an email address from my Outlook cache

How do I change the name of a SharePoint Site after I create it?

For more information on how to change the name of a SharePoint after it was created, please visit this article on how to manage your SharePoint site settings and scroll down to “Change the name, description, privacy level, and site classification” section of the article. Read more about How do I change the name of a SharePoint Site after I create it?

How do I add HBS users to a SharePoint site?

For information on inviting an HBS user, please visit this article on how to invite an HBS user to SharePoint or Microsoft Teams.

I received a notification that an email attachment was removed by Proofpoint. What do I do now?

HUIT has implemented TAP Attachment Defense from Proofpoint on our Office 365 email system. The TAP system detects an email that contains a malicious attachment and strips the attachment to prevent phishing and targeted malware attacks. If you receive an email containing an infected attachment, Proofpoint will filter out the email to protect your account from being compromised. If you know who sent the stripped attachment, let the sender know that a malicious attachment has been propagated from their email address. Do not accept any shared files from that sender until you confirm...

I have an email with an attachment that was delayed by Proofpoint. What happens to my email during the 5-7 minute delay?

Can I store my .pst files in OneDrive for Business?

This is not recommended. If the .pst file is less than 10GB and not connected to your mailbox, then you can store the file in OneDrive for Business for archival purposes. Keeping a regularly used .pst on OneDrive increases the chances for corruption.

Why do I receive an error when trying to save a folder named 'forms'?

The name ”forms” is reserved by Microsoft to support certain system-wide functions, and is not available as a folder name. You can choose to use other names like “forms templates” or “departmental forms” instead.

Policy to manage University records

For more information on how to manage University records, please visit University's General Records Schedule.

Can I have another Office 365 mailbox with my name?

HUIT's email policy is one mailbox for each eligible individual possessing an active role at Harvard and an HUID. There are two exceptions:

If you are eligible for a g.harvard account: http://g.harvard.edu/getting-started
Shared or departmental mailboxes. Mailboxes can be created for public facing Harvard entities or specific non-person entities. Permissions from a department head, dean or director is required for non-person mailboxes. Other restrictions or...

How do I get an email domain for my department, club, program or activity?

The creation of new email subdomains with the name of the activity to the right of the “@” sign (such as @program.harvard.edu or @program.fas.harvard.edu), to represent individual departments, programs, initiatives, etc., is not recommended by HUIT.

In addition to simplifying support in our shared email and HarvardKey environments, use of existing email domain names with the name of the activity to the left of the “@” sign (e.g., program@harvard.edu, program@fas.harvard.edu) are encouraged for the following reasons:

Provides simple,...

Frequently Asked Questions