Frequently Asked Questions

How do I add HBS users to a SharePoint site?

In HUIT's O365 tenant we have set up "stub" accounts in Office 365 so that HBS email and contact information is visible in our Global Adress list. In addition, HBS has their own separate Office365 tenant. Because of these factors, there is some nuance in order fore HBS users to use a SharePoint site.  

O365 Groups and Teams require HBS users to log into HUIT's O365 tenant using thier NetID@harvard.edu. To share with HBS users you have to enter their name as you would any user at Harvard and they will show up in...

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What are the differences between a Unified Group and a SharePoint site?

Unified Groups are exactly what they sound like, groups that incorporate features from various O365 products in one unified feature.  These groups have simplified and stripped down functionalities designed to make self management more simple, at the cost of customizability. They include a group Distribution List, Calendar, SharePoint Site and can be self managed and created.

A full fledged SharePoint site doesn't have an email address or a calendar like a Unified Group does, and includes the full featureset for SharePoint.  Site collections must be created by HUIT, or sites... Read more about What are the differences between a Unified Group and a SharePoint site?

Who determines my eligibility for a mailbox, and who creates them?

The account creation process is automatic.  When HR enters you into our Identity Management software, your role automatically sets off the process which gives you the correct access.  If you are uncertain if your role qualifies for an email address, you should contact Human Resources, or the Accounts and Access Management team.  HUIT cannot make exceptions to this process.

I received a notification that an email attachment was removed by Proofpoint. What do I do now?

HUIT has implemented TAP Attachment Defense from Proofpoint on our Office 365 email system. The TAP system detects an email that contains a malicious attachment and strips the attachment to prevent phishing and targeted malware attacks. If you receive an email containing an infected attachment, Proofpoint will filter out the email to protect your account from being compromised. If you know who sent the stripped attachment, let the sender know that a malicious attachment has been propagated from their email address. Do not accept any shared files from that sender until you confirm...

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